What is a dashboard?
Dashboards are interactive visual tools that help people understand data quickly. They collect and visualise data from multiple sources in one place.
A dashboard can help users explore data. Using a dashboard, users can answer questions, complete tasks or understand specific outcomes. Filters can help them narrow the information or drill down to view the data behind a number or chart.
The difference between a dashboard and a report
Dashboards and reports both bring data and multiple measures together. The main difference is in how users interact with them. Reports are usually static and present findings on a specific topic or period. Dashboards provide interactive controls to track information, explore trends and investigate data.
When to use a dashboard
Dashboards are appropriate in the following contexts:
- there is a genuine need to check information over time
- there is a clear owner responsible for the data, content and ongoing maintenance
- the dashboard can be maintained over time
- data updates are regular
- users are likely to return to the information repeatedly
- users need to explore or combine information in different ways
Dashboards are not always the best solution. If the data rarely changes or insights are limited, a report, infographic or summary page may be more suitable.
Types of dashboard
There are 4 common types of dashboard. They differ by:
- who uses them
- how quickly they need to act
- the level of detail required
Strategic dashboard
- Used by: senior leaders and executives
- Action required: supports long-term planning and decision-making
- Level of detail: high-level view of performance against goals and objectives
Tactical dashboard
- Used by: managers and team leads
- Action required: supports action over weeks or months
- Level of detail: performance measures, progress tracking and areas requiring attention
Operational dashboard
- Used by: operational teams and frontline staff
- Action required: supports day-to-day monitoring and immediate action
- Level of detail: real-time or near real-time operational metrics
Analytical dashboard
- Used by: analysts, researchers and specialist users
- Action required: supports investigation, exploration and deeper analysis
- Level of detail: detailed data, trends, patterns and insights
References
Databricks
What are dashboards